Often times, confidentiality is an afterthought. At Able Cleaning, its of the utmost importance. We understand our personnel are dealing with confidential information on a daily basis. Notes and files left on top of desks, documents discarded in a trash can. You make your employees sign confidentiality agreements, don’t you? Have you given a thought to all the other people that may come in contact with these same documents? We have! We at Able Cleaning have all employees sign a confidentiality agreement prior to starting work with our clients – providing our customers with piece of mind.
Confidentiality doesn’t start and stop with the signing of one document, though. During their on-site training, supervisors teach new team members how to put this policy into place fully at each job site; down to the smallest detail of leaving everything as you found it, while cleaning and disinfecting the area. Through our stringent quality control program coupled with routine inspections, supervisors ensure this policy is always being maintained for our customers.
What’s really the key to this whole process? Training is so much more then ‘telling workers what to do’. You have to show them the whole picture so they understand just how important maintaining confidentiality truly is. Able Cleaning teaches our staff how leaks of confidential information can have a huge impact on the company – including security breeches, loss of business, damage to the company’s image, and even potentially damage to the clients’ financial well-being. Our team members understand they play an integral role in this process and how heavy this responsibility truly is.
Finally, our clients should rest easy knowing that Able Cleaning promotes a zero-tolerance policy. We are happy to report in our 28-year history we have never had an employee breech our confidentiality policy. However, should an employee ever be caught mishandling client paperwork, they will be terminated immediately and a meeting to discuss next steps with our clients will occur. We at Able like to think having this policy in place is why we have never had a negative instance occur.
Able Cleaning Service has been exceeding customers’ expectations since 1985. Fully insured and bonded in NJ, PA, MD, DE, CA, NY, VA and FL; Able is ready to be your janitorial and maintenance partner. As a process-driven, Technology-adapting company with a passion for long-term health, we are ready to exceed your businesses expectations. Short-term, Long-term, Temporary and Emergency Contracts available. Contact us for your free quote.